FAQ

What are the opening hours of the cultural center?

The cultural center is open from Tuesday to Sunday, from 9:30 A.M. to 6:30 P.M. It is closed on Mondays.

How much does the entrance fee to the cultural center cost?

Admission is free until January 31, 2025. Afterwards, the following rates will apply:

Rates
Adults	RD$200.00
Children under 12 years old	RD$100.00
Older adults (Over 65)	Free

What exhibitions are available at the cultural center?

The cultural center has a permanent collection and a temporary collection. You can obtain more information about each one in the following links:

Permanent collection “Our first settlers”
Temporary collection “Masters of the visual arts, Banco Popular Dominicano Collection.”

How can I register a group or school visit?

Group and school visits must register through this link.
The rates for groups are as follows:

Group guided tours (Reservation required)
Group of 5 people	RD$750.00
Group of 15 people	RD$2,000.00
School groups from private institutions (For each group of 20)	RD$1,000.00
Public school school groups	Free

What services does the cultural center offer?

The cultural center has a shop and a cafe, which have the same opening hours as the center.

Is the cultural center accessible for people with disabilities?

Yes, the center complies with accessibility standards for access and consumption of content. Additionally, through the “Casa del Cordón” app, available for Android and iOS, you can listen to the explanations of each room.

Is there a mobile application for the cultural center?

Yes, the “Casa del Cordón” mobile app is available for Android and iOS. Includes the complete tour of both exhibitions, general information, audio guide and other information about the center.

Does the cultural center have facilities for people with reduced mobility?

Yes, the Cultural Center has been adapted with ramps and an elevator to guarantee that people with reduced mobility can access its facilities.

Will there be special hours during the Christmas and New Year holidays?

Yes, the cultural center will be closed on Tuesday, December 24 and Wednesday, December 25, as well as Tuesday, December 31 and Wednesday, January 1.

Do you have vehicle parking for visitors?

Because the cultural center is located in a colonial building with heritage value, it does not have this facility. However, there are several public parking lots in the area that can be used by visitors.

Is the consumption of food allowed at the cultural center?

We have a cafeteria area where you can consume light meals, coffees and refreshing drinks. However, entry or consumption of food is not permitted in the exhibition areas of the cultural center for preservation reasons.

Is it possible to enter with bags or backpacks?

The cultural center has compartments so that visitors can bring packages and backpacks safely. When you arrive at the facilities you can request information from the reception or ticket office staff.

Is taking photographs allowed inside the Cultural Center?

Taking photographs of the cultural center is permitted as long as they are taken without a flash.

Is it allowed to touch the artwork on display?

To protect the integrity of the artworks on display, touching them is not permitted. However, we have arranged a special section in the permanent exhibition on the second level with replicas of pieces that allow their manipulation.

Does the cultural center offer audio guides for visitors?

Visitors have access to the audio guide service during the tour of the exhibition Our First Settlers through the Casa del Cordón application available on Android and iOS. To use this tool the user must have their own headphones.

Does the cultural center have sanitary facilities for families?

Indeed, the cultural center has a family bathroom.

Is advance reservation required for guided tours of the cultural center?

Yes, to guarantee space, guided tours are offered exclusively by prior reservation. Reservations can be made through our website or by phone.

Until what time is the box office open for purchasing tickets?

The cultural center box office is open until 6:00 p.m. for the purchase of tickets. The closing time of the facilities for the public is 6:30 p.m. from Tuesday to Sunday.